Do you thrive in a role where you can help others and make a difference? Join our team as a customer service representative, where you’ll be the face of our company, helping customers navigate their questions and concerns while delivering an exceptional experience. You will handle enquiries, resolve issues, and work collaboratively with other departments to ensure customer satisfaction. If you’re a great communicator, enjoy problem-solving, and are motivated by helping others, we’d love to have you on our team.
Duties and Responsibilities:
- Arrange and plan shipments required by customers
- Help manage customer accounts
- Enter and process sales contracts and orders accurately and in a timely manner
- Communicate effectively with customers by phone and email
Skills and Qualifications:
- Prior experience in a customer-facing role preferred, but not required.
- Strong verbal and written communication skills.
- Problem-solving abilities with a detail-oriented mindset.
- Pro-active and customer focused.
- Ability to multitask and handle high-pressure situations calmly.
- Proficient in excel
Please apply via email to careers@dsv-uk.co.uk
Join us and be part of a team that’s cultivating change. Apply today.
